Private Project not loading on Android Mobile Phone

ultralytics / hub

Ultralytics HUB tutorials and support

https://hub.ultralytics.com

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Private Project not loading on Android Mobile Phone #694

Closed PHIKHONAMTHEMBU closed 3 weeks ago

PHIKHONAMTHEMBU commented 3 months ago

Search before asking

[X] I have searched the HUB issues and found no similar bug report.

HUB Component

Projects

Bug

Hi, for some odd reason,

My private Project does not load onto my android nor IOS Mobile devices, please assist.

Environment

No response

Minimal Reproducible Example

No response

Additional

Hi, for some odd reason,

My private Project does not load onto my android nor IOS Mobile devices, please assist.

PHIKHONAMTHEMBU commented 3 months ago

Hi,

Please see attached images. If I look at the private models section, total model size is 0B, which could explain why when I try to ![Uploading Screenshot_20240529_040028.jpg…]() load any models it gives a splash screen.

PHIKHONAMTHEMBU commented 3 months ago

Screenshot_20240529_040016 Screenshot_20240529_035926

PHIKHONAMTHEMBU commented 3 months ago

Screenshot_20240529_040028

PHIKHONAMTHEMBU commented 3 months ago

Hi,

No solution still, I still get "0B" size, can you share any doc links on how the sync actually works. after removing all my dataset, my private project now shows Models : 0 WhatsApp Image 2024-06-03 at 16 53 30_2beaa1e2

PHIKHONAMTHEMBU commented 3 months ago

here is a model ID you can use to check where the problem might be, https://hub.ultralytics.com/models/JqSaJuKI0cW1jjYBnbhF

sergiuwaxmann commented 3 months ago

@PHIKHONAMTHEMBU I apologize for the inconvenience. Our team will investigate this issue further and try to fix it as soon as possible. Thank you for your patience!

PHIKHONAMTHEMBU commented 3 months ago

thank you,

for your info, on IOS, i do get an error Datasetfailure.unexpected()

Screenshot 2024-06-03 172157

sergiuwaxmann commented 3 months ago

@PHIKHONAMTHEMBU Yes, unfortunately, the datasets page is completely broken in the latest version for some users...

I will keep you updated.

PHIKHONAMTHEMBU commented 3 months ago

Hi,

did you manage to fix the bug?

PHIKHONAMTHEMBU commented 2 months ago

Hi, it's been 3 weeks now, still no solution ?

PHIKHONAMTHEMBU commented 2 months ago

Why don't you read history comments with all the snapshots? Your latest comment was that the latest release of the mobile Ultrlytics Hub app does not work for some users.

Have you managed to trace why that is the case? Can you resolve urgently I've been patient for a reasonable time now.

PHIKHONAMTHEMBU commented 2 months ago

Am I the only user who's experiencing this?

PHIKHONAMTHEMBU commented 2 months ago

@pderrenger @sergiuwaxmann any update on this ?

sergiuwaxmann commented 2 months ago

@PHIKHONAMTHEMBU Unfortunately, not yet. We might have to temporarily shut down the mobile application.

github-actions[bot] commented 1 month ago

👋 Hello there! We wanted to give you a friendly reminder that this issue has not had any recent activity and may be closed soon, but don't worry - you can always reopen it if needed. If you still have any questions or concerns, please feel free to let us know how we can help.

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