search

ultralytics / hub

Ultralytics HUB tutorials and support
https://hub.ultralytics.com
GNU Affero General Public License v3.0
137 stars 13 forks source link

Ultralytics IOS app doesn't work #749

Closed Geniuspond closed 2 weeks ago

Geniuspond commented 4 months ago

Search before asking

HUB Component

Datasets, Models, Projects

Bug

I am a member of Ultralytics Pro and I trained my own model using the Ultralytics system. I have an iPhone XS Max. I installed the Ultralytics Hub IOS application and logged into the system. However, I can see the model I trained in the predict section of the application, but when I open the model, I do not see the results for this model. I think it shows results related to YOLOv8. Additionally, I see the model I trained in a private section of the project part of the application. When I try to open it, the system constantly appears to be loading and does not work. When I open the datasets tab, "datasetfailure" appears and I cannot see the dataset. I can access all these models via computer. I think your app is not working. Could there be a problem with the application?

Environment

No response

Minimal Reproducible Example

No response

Additional

No response

sergiuwaxmann commented 4 months ago

@Geniuspond Please accept our apologies for the inconvenience.

We are facing some issues with our Ultralytics HUB mobile application and our team is working of fixing them.

Thank you for understanding!

yogendrasinghx commented 2 weeks ago

@Geniuspond Thank you for reaching out and for detailing the issues you’re experiencing. We apologize for the inconvenience. I’m pleased to inform you that our latest app update, version 0.9.26, includes fixes for several model and dataset loading issues.

Please update to version0.9.26. If you continue to experience issues with your model results or loading datasets, try signing out, then uninstalling and reinstalling the app to ensure a fresh setup. We appreciate your patience and your valuable feedback—thank you for helping us improve the app experience. Let us know if there's anything more we can assist with!