Cannot retrieve my full storage back - Githubissues

ultralytics / hub

Ultralytics HUB tutorials and support

https://hub.ultralytics.com

GNU Affero General Public License v3.0

138 stars 14 forks source link

Cannot retrieve my full storage back #792

Closed PHIKHONAMTHEMBU closed 3 months ago

PHIKHONAMTHEMBU commented 3 months ago

Search before asking

[X] I have searched the HUB issues and found no similar bug report.

HUB Component

No response

Bug

After deleting all datasets from the dataset section and also hard deleting the dataset in Trash, my storage is always around 150GB/200GB, making only 50GB available. could you advise why is this the case?

The only datasets are those default datasets.

Environment

No response

Minimal Reproducible Example

No response

Additional

No response

sergiuwaxmann commented 3 months ago

@PHIKHONAMTHEMBU Hello! Can you share the ID of one of your datasets/projects/models so I can identify your account? Also, did you empty the trash? The Trash page is available in the Sidebar.

PHIKHONAMTHEMBU commented 3 months ago

@sergiuwaxmann , yes I did empty the trash bin.

https://hub.ultralytics.com/projects/cukRNmYLNGRNrGkaqAUz

sergiuwaxmann commented 3 months ago

@PHIKHONAMTHEMBU Indeed, your account currently has 1 dataset, 2 projects, and 13 models. Additionally, there are 19 other datasets tracked in storage. Our team is working to resolve this issue as quickly as possible. Thank you for your understanding!

PHIKHONAMTHEMBU commented 3 months ago

@sergiuwaxmann , thank you.

sergiuwaxmann commented 3 months ago

@PHIKHONAMTHEMBU No worries! I am here to help!

sergiuwaxmann commented 3 months ago

@PHIKHONAMTHEMBU Is the storage issue resolved now?

PHIKHONAMTHEMBU commented 3 months ago

@sergiuwaxmann , yes it has, thank you very much for your assistance. Kudos to you and your team.

sergiuwaxmann commented 3 months ago

@PHIKHONAMTHEMBU Glad I could help!