ultralytics / hub

Ultralytics HUB tutorials and support
https://hub.ultralytics.com
GNU Affero General Public License v3.0
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Ultralytics Hub: This account is currently being deleted? #836

Closed Suleman96 closed 2 months ago

Suleman96 commented 2 months ago

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Question

Hello! An error occurs when logging into my google account:

'https://hub.ultralytics.com/ says This account is currently being deleted.'

Please restore my account: m.suleman.me96@gmail.com

Additional

No response

UltralyticsAssistant commented 2 months ago

👋 Hello @Suleman96, thank you for reporting this issue! It seems you're encountering a problem logging into your Ultralytics HUB account. Your account is showing a message that it's being deleted. Let's figure it out together! 🚀

To ensure we can help you effectively, please try the following:

  1. Check Email Confirmation: Make sure you haven't recently received an email about your account being scheduled for deletion. Sometimes, such actions might be prompted by inactivity or security checks.
  2. Login Attempts: Retry logging in after clearing your browser cache or using an incognito window to ensure it's not a browser-related issue.
  3. Alternative Login: If possible, try accessing your account from another device to rule out device-specific issues.

For us to assist further:

🔗 Please visit our HUB Docs for help with account issues or any additional platform guidance.

Rest assured, this is an automated response, but an Ultralytics engineer will review your issue soon. In the meantime, please be patient and provide any additional context or screenshots that might help us expedite the resolution. Thank you for reaching out! 🙌

sergiuwaxmann commented 2 months ago

@Suleman96 Hello! Your account has been successfully restored!