Problem running cloud training

wagnercorreiadextak commented 1 month ago

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[X] I have searched the HUB issues and found no similar bug report.

HUB Component

Training

Bug

Hello, I'm trying to run a workout through the cloud, but when I go to run it I'm getting the message "Disconnected." several times and I can't run the workout.

Environment

Ultralytics HUB Version v0.1.58 Client User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36 Operating System Win32 Browser Window Size 1440 x 765 Server Timestamp 1728421955

Minimal Reproducible Example

No response

Additional

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UltralyticsAssistant commented 1 month ago

👋 Hello @wagnercorreiadextak, thank you for raising an issue about the Ultralytics HUB 🚀! Please check out our HUB Docs for detailed information:

Quickstart. Get up and running with YOLO models in no time.
Training Issues. Tips for effective training on your datasets.
Ultralytics HUB App. Run your models on mobile devices for on-the-go inference.

If this is a 🐛 Bug Report, please help us by providing a minimum reproducible example (MRE) that demonstrates the issue, along with any relevant screenshots.

If it’s a ❓ Question, please include as many details as possible, like your dataset, model, and environment settings to help us assist you better.

This is an automated response, but don't worry—a dedicated Ultralytics engineer will also review your issue soon. We appreciate your patience and understanding! 😊

pderrenger commented 1 week ago

@wagnercorreiadextak hello!

Thank you for reaching out and providing the details about the issue you're experiencing with cloud training on Ultralytics HUB. Let's try to resolve this together 😊.

First, please ensure that you are using the latest version of Ultralytics HUB, as updates often include important bug fixes and improvements. If the issue persists, here are a few steps you can try:

Check Internet Connection: Ensure that your internet connection is stable. A weak or intermittent connection might cause disconnection issues.
Browser Cache: Sometimes clearing your browser's cache can resolve unexpected behavior. You can do this in your browser settings.
Try a Different Browser: If possible, try accessing Ultralytics HUB using a different browser to see if the issue is browser-specific.
Account Balance: Verify that your account balance is sufficient for the training session, as insufficient funds might cause interruptions.

If none of these steps resolve the issue, please let us know, and we can investigate further. Additionally, you can monitor the training progress and any error messages in the console for more insights.

Thank you for your patience, and we appreciate your support of the YOLO community and the Ultralytics team! 🚀

yogendrasinghx commented 1 week ago

@wagnercorreiadextak Thank you for your patience. We’ve made several improvements in recent updates, so could you please try running your cloud training again? Additionally, please ensure you’re using the latest version of Ultralytics HUB, as this may resolve the disconnection issue. Let us know if you continue to experience any problems, and we’ll be here to assist further. Thank you!

ultralytics / hub