ultralytics / hub

Ultralytics HUB tutorials and support
https://hub.ultralytics.com
GNU Affero General Public License v3.0
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Android Download Model Not working #910

Open zainaliyt opened 1 day ago

zainaliyt commented 1 day ago

Search before asking

HUB Component

Models

Bug

When trying to download on android 14, the button does nothing but on ios it works as it downloads and runs my custom model.

Environment

No response

Minimal Reproducible Example

No response

Additional

No response

UltralyticsAssistant commented 1 day ago

👋 Hello @zainaliyt, thank you for raising an issue about Ultralytics HUB 🚀! Please check out our HUB Docs to uncover more insights:

If this is a 🐛 Bug Report, could you please share more details, including screenshots and a minimum reproducible example on your Android setup? This will assist us in digging deeper into the issue you're facing with downloading models on Android 14 📱.

We aim to address all issues swiftly. An Ultralytics engineer will be here shortly to help further. Thank you for your patience and collaboration! 🌟

zainaliyt commented 1 day ago

I checked logs and prints from the app, when i press on the download app its prints downloading: null. Maybe this helps.

pderrenger commented 21 hours ago

Hi @zainaliyt,

Thank you for providing additional details about the issue. It seems like there might be a problem with the model download functionality on Android 14. Here are a few steps you can take to troubleshoot and potentially resolve the issue:

  1. Update the App: Ensure that you are using the latest version of the Ultralytics Android App. Updates often include bug fixes and improvements.

  2. Check Permissions: Verify that the app has the necessary permissions to access storage on your device. Sometimes, permission issues can prevent downloads from completing successfully.

  3. Clear Cache: Try clearing the app's cache and data. This can sometimes resolve unexpected behavior.

  4. Reinstall the App: If the issue persists, consider uninstalling and reinstalling the app to ensure a fresh start.

  5. Test on Another Device: If possible, try downloading the model on a different Android device to see if the issue is specific to your current device.

If none of these steps resolve the issue, it might be a bug specific to Android 14. Please ensure that your app and device are up-to-date, and let us know if the problem persists. We appreciate your patience and collaboration in helping us improve the app! 😊

If you have any further questions or need additional assistance, feel free to ask. We're here to help!