Design the conversation

[umanganiello]

Design the dialog and conversation solution using IBM Watson Assistant.

The execution flow could be:

1. The user sends a message to the Telegram bot
2. Telegram calls the OW action via webhook
3. The backend calls Watson Assistant to check which API should be called according to the user's intent. Then the right action is called to interact with the required API
4. The action sends the responds to the user via Telegram API

Let's start with the following API: -paline.PalinaLinee

Reference: APIS Docs

[umanganiello]

Some investigation points:

• check the best practices in place when using Watson Assistant to direct one application execution flow
• what are the possible return values (JSON/plain texts/etc)

Appendix: is it possible to call APIs from WA?

[cybermaster90]

This is an example of the JSON From WA:

{

"intents": [{
        "intent": "Saluti",
        "confidence": 1
    }
],
"entities": [],
"input": {
    "text": "ciao"
},
"output": {
    "text": ["Ciao! Posso esserti utile?"],
    "nodes_visited": ["Benvenuto"],
    "log_messages": []
},
"context": {
    "conversation_id": "9f787a0f-36cd-46eb-ba7b-152eb2a9cd9e",
    "system": {
        "dialog_stack": [{
                "dialog_node": "Benvenuto"
            }
        ],
        "dialog_turn_counter": 3,
        "dialog_request_counter": 3,
        "_node_output_map": {
            "Benvenuto": [1, 0, 1],
            "In altri casi": [0]
        }
    }
}

}