@davidbgk we are setting up a ticketing system (Zammad) and had to create a dedicated email umap@anct.beta.gouv.fr because ANCT emails cannot expose an IMAP / POP config for these kind of tools.
We will keep using contact-umap@anct.gouv.fr for sending newsletters and as a contact email but for support ticket we'd like to use : umap@anct.beta.gouv.fr
Can we change the email at the bottom of the landing page ?
I'd like to use this issue as an opportunity to also discuss how best we could make this contact channel more visible to our users.
I thought of a couple ways we could do that :
Add a menu item to the nav-list "Support" with mailto:umap@anct.beta.gouv.fr
Make this section part of the footer that it displays on the rest of the pages
In the map editor add 2 buttons on the help pop-up for the user to find the user doc and the support email easily
@davidbgk we are setting up a ticketing system (Zammad) and had to create a dedicated email umap@anct.beta.gouv.fr because ANCT emails cannot expose an IMAP / POP config for these kind of tools.
We will keep using contact-umap@anct.gouv.fr for sending newsletters and as a contact email but for support ticket we'd like to use : umap@anct.beta.gouv.fr
Can we change the email at the bottom of the landing page ?![Capture d’écran du 2024-05-17 11-06-24](https://github.com/umap-project/umap-dsfr/assets/11473995/37847f68-2f4d-4c85-8b4b-89ab205d72e2)
I'd like to use this issue as an opportunity to also discuss how best we could make this contact channel more visible to our users. I thought of a couple ways we could do that :
nav-list
"Support" with mailto:umap@anct.beta.gouv.fr