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2 months ago Hi there @kmai-universe!
Firstly, a big thank you for raising this issue. Every piece of feedback we receive helps us to make Umbraco better.
We really appreciate your patience while we wait for our team to have a look at this but we wanted to let you know that we see this and share with you the plan for what comes next.
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iOvergaard
Which Umbraco version are you using? (Please write the exact version, example: 10.1.0)
13.4.1
Bug summary
Link to post on forum: https://our.umbraco.com/forum/using-umbraco-and-getting-started/114511-1341-externalindex-corrupted-cannot-rebuild
After some unknown time, the ExternalIndex breaks down on our website. Our website is not a large complex site and has little traffic.
When it breaks down i get the following messages in the log viewer:
"ExternalIndex" is corrupted. System.IO.FileNotFoundException: Could not find file 'C:\WINDOWS\TEMP\ExamineIndexes\ab8632778e6988a4e41e4bc08a866183\ExternalIndex\_x1.si'. File name: 'C:\WINDOWS\TEMP\ExamineIndexes\ab8632778e6988a4e41e4bc08a866183\ExternalIndex\_x1.si'An unhandled exception has occurred while executing the request. System.IO.FileNotFoundException: Could not find file 'C:\WINDOWS\TEMP\ExamineIndexes\ab8632778e6988a4e41e4bc08a866183\ExternalIndex\_x1.si'. File name: 'C:\WINDOWS\TEMP\ExamineIndexes\ab8632778e6988a4e41e4bc08a866183\ExternalIndex\_x1.si'Error indexing queue items System.IO.FileNotFoundException: Could not find file 'C:\WINDOWS\TEMP\ExamineIndexes\ab8632778e6988a4e41e4bc08a866183\ExternalIndex\_x1.si'. File name: 'C:\WINDOWS\TEMP\ExamineIndexes\ab8632778e6988a4e41e4bc08a866183\ExternalIndex\_x1.si'I tried deleting everything in the TEMP folder as suggested by others and then restarted the application. Umbraco then rebuilds everything, except the ExternalIndex which still errors out.
If i open the Examine Management, the ExternalIndex has a red cross besides it. If i open it i get the following:
If i hit the "Rebuild Index" button, nothing happens. And i cannot delete the folder mentioned in the error message as it does not exists:
This means that our search page is no longer working on our website due to the missing ExternalIndex.
Specifics
No response
Steps to reproduce
There are no steps to reproduce. The problem suddenly presents itself after running with no issues for an unknown time.
Expected result / actual result
Working ExternalIndex.
Expects the Rebuild Index button to work after following the intructions in the error message which states to delete the ExternalIndex folder.