"NO LICENSE FOUND" error

christintom commented 5 months ago

Which Umbraco version are you using? (Please write the exact version, example: 10.1.0)

8.6.3 (Uno)

Bug summary

Some times "NO LICENSE FOUND" error in the front end of website. When I restart the site it go away, but several times repeated so I need a permanent solution

Specifics

No response

Steps to reproduce

.

Expected result / actual result

No response

github-actions[bot] commented 5 months ago

Hi there @christintom!

Firstly, a big thank you for raising this issue. Every piece of feedback we receive helps us to make Umbraco better.

We really appreciate your patience while we wait for our team to have a look at this but we wanted to let you know that we see this and share with you the plan for what comes next.

We'll assess whether this issue relates to something that has already been fixed in a later version of the release that it has been raised for.
If it's a bug, is it related to a release that we are actively supporting or is it related to a release that's in the end-of-life or security-only phase?
We'll replicate the issue to ensure that the problem is as described.
We'll decide whether the behavior is an issue or if the behavior is intended.

We wish we could work with everyone directly and assess your issue immediately but we're in the fortunate position of having lots of contributions to work with and only a few humans who are able to do it. We are making progress though and in the meantime, we will keep you in the loop and let you know when we have any questions.

Thanks, from your friendly Umbraco GitHub bot :robot: :slightly_smiling_face:

Migaroez commented 5 months ago

Hey @christintom, I understand that it is hard to put reproduction steps down when you can not replicate it yourself, but we will not be able to do a lot without them.

That being said, here are a few nuggets of information that might help you.

Umbraco does not work with licenses.
Our commercial products that do work with a licensing model are addons.
As far as I can recall, these addons like Umbraco Forms only limit back-office functionality when there are issues with the license.
There exist other addons out there by 3th party suppliers that might have different licensing mechanics that might show messages on the frontend.

Hope this information points you in the right direction.

sajumb commented 4 months ago

@christintom Please contact our support with this bug report, if you haven't already done so. We will close the ticket here.

umbraco / Umbraco.Cloud.Issues