Issue creating a new cloud site

[CarlSargunar]

Issue description

When creating a new cloud site at https://www.s1.umbraco.io/createproject/summary, I'm shown an error response

However looking at the network tab, the POST request to https://www.s1.umbraco.io/api/ucp/project/create is returning a 500 with the message below

 {
      "message": "Failed to create project. Error: Failed to create project. Error: We cannot create a project with this user. Reason: Your account has not been activated. Please go to your <a href=\"/profile\">profile</a> to activate."
  }

The POST message payload was

  {
      "project": {
          "plan": "Single",
          "projectName": "CarlCod_es",
          "sku": "umbraco13",
          "ownerId": "user-carl@sargunar.com",
          "upstreamProjectId": "",
          "baselineAlias": "",
          "stampName": "uksouth01"
      },
      "technicalContacts": [
          {
              "name": "Carl Sargunar",
              "email": "Carl@sargunar.com",
              "phone": "07799260527"
          }
      ]
  }

That error message is obviously getting swallowed, and is probably causing a lot of users to not create cloud sites

[CarlSargunar]

I didn't receive any confirmation email to activate my profile, and there was no way I could see within the cloud portal to activate my profile.