Closed marvingbh closed 3 months ago
Why is your order amount 2000
but your transaction amount is 19.95
?
Generally an order will go into an error state if the payment provider reports an error, or the amount paid is under what the order is expecting.
Exactly this, the price was mismatch between umbraco and stripe, fixing it works fine. Thank you very much.
Excellent! Glad you go it working 👍
Describe the bug A clear and concise description of what the bug is.
Steps To Reproduce Steps to reproduce the behavior:
Expected behavior Register the order without error and redirect to /confirmation
Screenshots umbraco:
stripe
stripe checkout session completed webhook:
{ "object": { "id": "cs_test_a1AFZQLcpsC6PoJM1A2mvJSSJueaVIjQOZ7VJgz5e0obxzW6CLsN4MsKBk", "object": "checkout.session", "after_expiration": null, "allow_promotion_codes": null, "amount_subtotal": 1995, "amount_total": 1995, "automatic_tax": { "enabled": false, "liability": null, "status": null }, "billing_address_collection": null, "cancel_url": "https://if-dev-ca-portal-cms-api.lemongrass-4abb7da6.westeurope.azurecontainerapps.io/umbraco/commerce/payment/cancel/stripe-checkout/fd0af56d-416b-40f0-b00e-01913144c463/ORDER-01681-33318-NYLFW/322e47924b0d834940d3a041d2327cbfe3a23fc9", "client_reference_id": "umb://order/fd0af56d-416b-40f0-b00e-01913144c463/ORDER-01681-33318-NYLFW", "client_secret": null, "consent": null, "consent_collection": null, "created": 1723108519, "currency": "usd", "currency_conversion": null, "custom_fields": [], "custom_text": { "after_submit": null, "shipping_address": null, "submit": null, "terms_of_service_acceptance": null }, "customer": "cus_Qchq9LjZHyZdbx", "customer_creation": null, "customer_details": { "address": { "city": "bh", "country": "AQ", "line1": "rua", "line2": null, "postal_code": "1234", "state": "" }, "email": "jon@snow.com", "name": "Jonh Snow", "phone": null, "tax_exempt": "none", "tax_ids": [] }, "customer_email": null, "expires_at": 1723194919, "invoice": "in_1PlSRoDxC6KhVEaiEwaH6B5y", "invoice_creation": null, "livemode": false, "locale": "en", "metadata": {}, "mode": "subscription", "payment_intent": null, "payment_link": null, "payment_method_collection": "always", "payment_method_configuration_details": null, "payment_method_options": { "card": { "request_three_d_secure": "automatic" } }, "payment_method_types": [ "card" ], "payment_status": "paid", "phone_number_collection": { "enabled": false }, "recovered_from": null, "saved_payment_method_options": { "allow_redisplay_filters": [ "always" ], "payment_method_remove": null, "payment_method_save": null }, "setup_intent": null, "shipping_address_collection": null, "shipping_cost": null, "shipping_details": null, "shipping_options": [], "status": "complete", "submit_type": null, "subscription": "sub_1PlSRoDxC6KhVEai78qi8kf6", "success_url": "https://if-dev-ca-portal-cms-api.lemongrass-4abb7da6.westeurope.azurecontainerapps.io/umbraco/commerce/payment/continue/stripe-checkout/fd0af56d-416b-40f0-b00e-01913144c463/ORDER-01681-33318-NYLFW/dba1e57215fac3f97abc12d40de58a04c1f6c425", "total_details": { "amount_discount": 0, "amount_shipping": 0, "amount_tax": 0 }, "ui_mode": "hosted", "url": null }, "previous_attributes": null }
Additional context Using Umbraco 13.1, trying to do a headless checkout workflow with Hosted option (just redirect to payment), following the documentation to create a subscription product and it not works. For a non subscription product it works fine. The payment went trough as you can see in the image, everything looks good on stripe, is just the call back that is registring as error, did not found anything in the logs.Umbraco Commerce version: Umbraco.Commerce 13.1.6 Umbraco.Commerce.PaymentProviders.Stripe 13.1.0 Umbraco.Cms 13.4.1