In order to improve user engagement and have more users who access Unee-T when they receive an email notification, we need to update/improve the design several of our email notifications:
The current design for our email notification is not good enough and many users do not understand why they receive this email notification or what Unee-T is.
In order to improve user engagement and have more users who access Unee-T when they receive an email notification, we need to update/improve the design several of our email notifications:
All these designs are available in FIGMA:
When a user is assigned to a case:
When a user is invited to a case:
When a new message is added to a case:
When a case is updated
Why is this critical:
The current design for our email notification is not good enough and many users do not understand why they receive this email notification or what Unee-T is.