As part of the "pin case on a floor plan", when we create a case, we have the ability to zoom in on the floor plan (with a 2 fingers expand/pinch motion) to position the pin more accurately.
The problem:
As of today, once the zoom in has been done, in order to move the image around and access part of the image that are outside the viewing window the user needs to put 2 fingers on the floor plan.
Several users (including me) did not understand that they needed to put 2 fingers to drag and move the image.
These users (including me) were trying to move the image with 1 finger only, like it's done on Google map for example.
The recommended solution:
Allow the image to be moved around with a single finger drag.
As part of the "pin case on a floor plan", when we create a case, we have the ability to zoom in on the floor plan (with a 2 fingers expand/pinch motion) to position the pin more accurately.
The problem:
As of today, once the zoom in has been done, in order to move the image around and access part of the image that are outside the viewing window the user needs to put 2 fingers on the floor plan.
Several users (including me) did not understand that they needed to put 2 fingers to drag and move the image. These users (including me) were trying to move the image with 1 finger only, like it's done on Google map for example.
The recommended solution:
Allow the image to be moved around with a single finger drag.