unfoldedcircle / feature-and-bug-tracker

Feature and bug tracker repository for Unfolded Circle products
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[bug] Remote frequently freezes (while using Apple TV integration) #160

Open leoschweizer opened 8 months ago

leoschweizer commented 8 months ago

Is there an existing issue for this?

Description

My remote frequently freezes entirely (meaning it will no longer respond to any touches on the display or hardware button presses and can only be recovered by hard-rebooting). I don't know if it's related but thus far, this always appears to happen while using the Apple TV integration and e.g. navigating through the Apple TV UI with the cursor buttons.

I've attached a log from a recent occurrence.

How to Reproduce

  1. Set up Apple TV integration and map cursor actions to the hardware buttons
  2. Navigate through the Apple TV UI with rapid button presses
  3. The Remote will freeze

Expected behavior

The Remote should not freeze.

System version

v1.4.3

What part of the system affected by the problem?

UI, Integration

Additional context

UCR2_logs_2023-10-31 (4).txt

somm86 commented 8 months ago

I can confirm that this is the case for me too.

cmeliak commented 8 months ago

I can confirm that my remote also freezes when I use apple TV. In addition, when I watch apple TV plus, the play stop button does not work, I also send a video

https://github.com/unfoldedcircle/feature-and-bug-tracker/assets/92594171/fe2f26c8-489a-4f4a-bada-cc5663e75751

geransmith commented 8 months ago

I am running into the same issue. It seems to occur with my remote when you hit many buttons in a short interval. For example, if you are entering text when searching for something.

Marco4223 commented 6 months ago

Can confirm that this is an issue with all activities. FW 1.5.2 Someone the remote queues all commands and fire them all up after a while. Maybe one from the UC Team can comment on this? Is this in focus for the next release? Did you already aware of this issue? Cheers Marco