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unfoldedcircle / feature-and-bug-tracker

Feature and bug tracker repository for Unfolded Circle products
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[bug] AppleTV - internal error please try again later #315

Closed Depechie closed 2 weeks ago

Depechie commented 4 months ago

Is there an existing issue for this?

Description

Adding the AppleTV integration works, but actually using it is not great. Regularly I get the red popup message stating "Internal error - please try again later".

How to Reproduce

Just use the remote with the AppleTV configured.

Expected behavior

Using the AppleTV should always be responsive and working,

System version

v1.6.10

What part of the system affected by the problem?

Integration

Additional context

UCR2_logs_2024-02-11_appletv.txt

Depechie commented 4 months ago

UCR2_logs_2024-02-11_AppleTV.txt

New set of debug logs with some strange 'power is blocked' exceptions

martonborzak commented 4 months ago

We've seen the same power is blocked exceptions. Looking into it.

Depechie commented 4 months ago

In reference, I too have this https://github.com/unfoldedcircle/feature-and-bug-tracker/issues/298 also. In other words, sometime the activity starts but I then get those Internal error popups. Or the activity won't start because of the issue mentioned in #298

Depechie commented 3 months ago

UCR2_logs_2024-03-09.txt

It seems the integration got a bit better. At first things seemed to work fine, but later again trying to start the with the AppleTV it would not get passed the turn on step of the AppleTV. Showing the red dot and putting the integration in error mode.

Added the logs, running 1.7.4

Depechie commented 3 months ago

IMG_3230 appletv_UCR2_logs_2024-03-12.txt

Still problems... running 1.7.5 now // @zehnm

Depechie commented 3 months ago

UCR2_logs_2024-03-21.txt

v1.7.7

Still sometimes I get the service unavail message. Both at startup of the activity or during run of the activity and wanting to trigger an AppleTV command

Depechie commented 2 weeks ago

Did some major rework of my network in Unifi and have been using the remote for a couple of days now, without any failures. Always thought it had to be network related, still not sure how I could have identified this. Because not sure how I could handle it when problems should return.