Offline Access limitations

[ehmadzubair]

Here's a list off the issues related to Offline access and their possible fixes.

Limitation	Fixes
Polls, Surveys and Quizzes can’t be submitted	Attempt to make multi-step forms appear as single page forms, Store the submissions locally until there is an internet connection
User article “read” functionality is not accessible	Store the used article “read” activity until there is an internet connection
User read progress isn’t updated	Disable user progress bar in offline mode #1416
User Login/Logout, update profile is not available	Hide Login/Logout/My Profile buttons in offline mode (Done)
Search doesn’t work	Hide the search bar in offline mode (Done)
The external link intermediate page isn’t cached	Update sitemap script to include all external links to fix the broken page

@sheralim012 @geoo89 @volloholic

[volloholic]

Creating each point as a task and responding to each point.

• [ ] Polls, Surveys and Quizzes offline: Looks good but there are still lots of details to dig into (i.e. I assume polls and quizzes will not be able to have the normal completion pages what do we have instead?)
• [ ] Store User article “read” info: Sounds good but we should almost certainly store the full read info, see next point.
• [ ] User read progress isn’t updated: If we are storing the full "read" activity offline then we should be able to do this through javascript.
• [ ] Hide Login/Logout/My Profile buttons in offline mode: Fine for now
• [ ] Hide the search bar in offline mode: Fine for now
• [ ] Update sitemap script to include all external links to fix the broken page: This doesn't sound right to me but maybe I'm not understanding? Should not include external pages but should include a page which says you need internet and this may use data. This probably needs discussion.

[geoo89]

A few detail that additionally need to be thought out:

• The external link site should maybe read something slightly different, e.g. that you'll need internet access to proceed to the next page?
• log-in only/single-submission questionnaires: hide the former from the user? Only accept the first submission for the latter?
• questionnaires landing page: A placeholder indicating that your responses have been saved and will be uploaded once you come online? For polls the old results could possibly displayed?
• Any chatbot buttons/functionality should be disabled

[cbunicef]

For login/logout/my profile

Can we ensure that a user can see what their profile identity is, and ideally logout? How much work would be required for this?

[cbunicef]

For multi step -> single Page quizzes/surveys. Unfortunately we can't just do this simple fix because survey design can be very specific.

If we cannot support true multi-page offline surveys in the short term, I think the best approach is (as usual it seems) another option when creating surveys/quizzes.

Old version:

Multi-step: Whether to display the survey questions to the user one at a time, instead of all at once.

New version:

Enable Multi-page: Allow design of the survey to display questions across multiple pages, instead of all at once. By default a single question will be on each page of the survey. Once you set "Page breaks" on Form Fields, then those will define where each page ends and the next begins. When offline access is enabled the survey will appear on a single page. (Offline access for surveys is currently in development)

Require Multi-page: Set this when a survey must always be shown in the multi-page format. The survey will not be accessible offline.

Require Multi-page should be on by default for all existing Multi-page surveys. For new Multi-page surveys created after the setting is added it should be off by default like Enable Multi-page.