search

unistra / python-glpi-api

Python module for interacting with GLPI using the API.
GNU General Public License v3.0
18 stars 10 forks source link

Ticket FollowUp #18

Closed jtortato closed 1 year ago

jtortato commented 1 year ago

I'm looking for a way to add a ticket follow-up after it is already create.

Are you planning to implement this functionality ?

jtortato commented 1 year ago

Hi,

I found a way to add a followup using add() as follows:

id = "1234" # ticket number follow = "My followup data" glpi.add("ITILFollowup", {"itemtype": "Ticket", "items_id": id,"is_private": "0", "content": follow})