Some problems with password recovery

unitaryfund / metriq-app

Web app for Metriq

https://metriq.info

Apache License 2.0

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Some problems with password recovery #867

Closed andreamari closed 1 year ago

andreamari commented 1 year ago

I noticed two strange things when trying to recover my password:

I tried to recover my password with my personal email. I got a "Could not reach server " error.
I tried with the unitary fund email address and I didn't get the error. However, I didn't receive the recovery email.

WrathfulSpatula commented 1 year ago

It's likely that the support email account has been automatically restricted against certain types of app access. (This has happened in the past.) Let me check on the status of the support account, check the server environment, and update as necessary.

WrathfulSpatula commented 1 year ago

@andreamari I've identified that this is exactly the issue. I'll have a fix today.

WrathfulSpatula commented 1 year ago

Should be fixed. Please reopen the ticket, if you still notice any issues.