Currently, when creators issue a recurring membership, they don't have a customizable automation tool to send a message to subscribers whose subscriptions are about to run out. As of now, Unlock Labs sends an automated message shortly before the membership expires with insufficient information actually to take action to renew their subscription.
See example here:
Solution
Ideally, we would have an option in our Settings space under Emails where creators can customize that automated email if they have a recurring subscription enabled (only then). This means the setting could become an indicator for creators as well if they did the recurring subscription right. Only if it is enabled, then this template would stop being "greyed out." This could be the position:
Alternative
If they disable/ enable addition is too much then just the template configurator should do :)
Problem
Currently, when creators issue a recurring membership, they don't have a customizable automation tool to send a message to subscribers whose subscriptions are about to run out. As of now, Unlock Labs sends an automated message shortly before the membership expires with insufficient information actually to take action to renew their subscription. See example here:
Solution
Ideally, we would have an option in our Settings space under Emails where creators can customize that automated email if they have a recurring subscription enabled (only then). This means the setting could become an indicator for creators as well if they did the recurring subscription right. Only if it is enabled, then this template would stop being "greyed out." This could be the position:
Alternative
If they disable/ enable addition is too much then just the template configurator should do :)