Search for “autumn apple harvest” in all of the newspaper content: Results varied on this task mainly due to lack of understanding about quotes in searching and also not understanding which field to search in on the Advanced Search page. Searching keyword phrases within quotes in the general search bar does not have the same functionality as searching with the phrase on the Advanced search page.
Recommendation: Updating the Lib-guide to specify that quotes do not work in the search box. Look into adding quote functionality in the search box.
From UX testing:
Recommendation: Updating the Lib-guide to specify that quotes do not work in the search box. Look into adding quote functionality in the search box.