Configuration: email addresses

[helenvarley]

can there be another tab in the Configuration section of the Admin section, that is for email configuration? this would allow Admins to:

• [ ] set the sending email address (very important for other instances of UpStage, so that we don't have to deal with registrations & other messages from other instances)
• [ ] edit the body text of the automatic email that is sent to new registrations, and when their account is approved (so that for example those with hosted instances can edit the information as appropriate, change language etc)

i realise the first point might involve some complexity to do with email servers, but if we don't have a way for people to set their own email address(es) here then we are going to have to find some other way to manage it. from a privacy perspective we should not be receiving registrations for instances we are hosting for other organisations, or for example on the mur.at instance which is on their own server.

[gloriajw]

I would argue that we should see all of these emails from other organizations. They are piggybacking off of our mail service. If they ever get hacked, our service gets shut down for spam. We absolutely do need to see what emails get sent using our service, and if too many are going out, etc. We cannot rely on each client to watch this.

[helenvarley]

ok. but we aren't going to be able to approve or deny registrations on behalf of other organisations, e.g. mur.at or QMU. & organisations may well have data privacy policies that would be breached by students' or members email addresses coming to us. is there a way that such emails could be routed to forward directly to the appropriate email address?

[helenvarley]

should i make this into two separate issues? one being the ability to edit the text of automated emails (i've just tested the permissions one & already want to update the text of the email i got saying my request has been sent & please wait to approve), & a separate one for the email address issue which is i guess more complex?

[gloriajw]

We could make the email system more robust, with distinguishable admins for each system. But I personally would still want some stripped down response to us, the email service owners, when email goes out from another system. This way, if we get 1000 of these in minutes, we can cut it off.

[helenvarley]

ok. shall we have a think about how it can work? i can make a separate issue for the editing of the email text.

[helenvarley]

i've created a separate issue, #1226, for the editing of automated email texts, & amended the subject line of this issue to reflect that it is now just about the ability to configure email addresses within the system. to be discussed! :sunglasses: