Closed helenvarley closed 3 months ago
gloriajw
commented
4 months ago This is the issue where the ownership of items for a to-be-deleted ID needs to be transferred to another person. I thought we resolved this a while ago, but I guess not. I don't know how you want to handle this, but the long way is to delete whatever he owns, then delete his ID.
helenvarley
commented
4 months ago as far as i can see, there are no stages or media items owned by this player account.
vickis
commented
3 months ago I just went to replicate this - deactivated the account and got the all media will become yours message
but then as Helen observed the next step is an error saying media is owned ...
To my nonDev eyes it appears the issue is that James has a scene saved somewhere - i just went to search through scenes for old stages and got this is the stages preview
vickis
commented
3 months ago I went through manually and found a stage by James (also deleted a few test stages that were over 2 years old) mission accomplished
i'm trying to delete the player James from upstage.live, as there is no email address attached to the account and it's a previous dev who isn't working on UpStage anymore. however, when i try to delete the account i get this error message:
just before this i successfully deleted another player account that didn't have an email address attached to it, so it's not that the delete function isn't working.
i thought it could be because the player James is an Admin. the other player i deleted was just a Player. i tried to change James' role to Player, but got the message "Email required!" - so i entered a dummy email and was then able to change the role to Player. then i tried deleting the account again - but got the same error message.