Method setNamedUser has no effect in AirshipConsole

[vlkonoshenko]

Preliminary Info

What Airship dependencies are you using?

What are the versions of any relevant development tools you are using?

Flutter 2.8.0 • channel stable

Report

What unexpected behavior are you seeing?

When calling setNamedUser I want to find the user id in the airship console

await Airship.setNamedUser('user-id-test');

What is the expected behavior?

What are the steps to reproduce the unexpected behavior?

Install app -> call set name-> try send named notification

Do you have logging for the issue?

No

[vlkonoshenko]

How to manage 2 accounts in one device if the channel ID is the same? I can`t set up a user name.

[rlepinski]

@vlkonoshenko do you have any device logs you can share? Which platform are you having issues on?

[vlkonoshenko]

@vlkonoshenko do you have any device logs you can share? Chat platform are you having issues on?

I do not have log. Method called without error, but in airship console I can't found this user name. I can record video or we can get call and I display process

[rlepinski]

I meant which platform. Is this happening on iOS or Android?

[vlkonoshenko]

I meant which platform. Is this happening on iOS or Android?

Android

[rlepinski]

@vlkonoshenko I have not been able to reproduce this, but I forgot about the named user permission in the dashboard. Could you check https://go-admin.urbanairship.com/apps//api/#named-tab-section that the permission is set? If it is and still wont work, I will need verbose logs from the device when it tries to associate the named user.

[rlepinski]

Going to close due to inactivity.