Unable to stop service com.urbanairship.job.AndroidJobService

[halysongoncalves]

Hello,

We have identified crash in Unable to stop service com.urbanairship.job.AndroidJobService that has affected our users

Fatal Exception: java.lang.RuntimeException: Unable to stop service com.urbanairship.job.AndroidJobService@995012f: java.lang.RuntimeException: android.os.DeadSystemException at android.app.ActivityThread.handleStopService(ActivityThread.java:4351) at android.app.ActivityThread.access$2000(ActivityThread.java:232) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2063) at android.os.Handler.dispatchMessage(Handler.java:107) at android.os.Looper.loop(Looper.java:241) at android.app.ActivityThread.main(ActivityThread.java:7604) at java.lang.reflect.Method.invoke(Method.java) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:941)

[BrianBatchelder]

@halysongoncalves : Some questions for you:

• What Airship dependencies are you using? What are their versions?
• Are you able to reproduce the failure?
• Have you seen the failure on any other devices?
• Have you seen the failure on any other versions of Android?

Note: As noted in our response to a previous report, when you see com.urbanairship.job.AndroidJobService, that is just the reason why the app was started. It is possible that non-Airship code is causing or contributing to this issue.

[BrianBatchelder]

Let us know if you have any further information on this.