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usbong / KMS

Knowledge Management System (KMS)
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Error in "Change product key" during Windows 11 installation #24

Closed masarapmabuhay closed 1 year ago

masarapmabuhay commented 1 year ago

Notes:

1) used the Windows 11 installation disc of another machine

2) used product key of a NEW Windows 11 installation disc

masarapmabuhay commented 1 year ago

Re-installed Windows 11 using NEW Windows 11 installation disc.

Observations:

1) "Change product key" error still exists; incorrect product key

2) Status already "Activated"

ACTIONS:

1) notified: brick-and-mortar store regarding output of received recommended action and the "Change product key" error;

--> received: notification that Windows 11 Installation Disc (Year 2021) has no expiration

--> continue: to verify if product key is requested

2) sent: feedback to Microsoft