Auto-email: Created email is not automatically sent

[masarapmabuhay]

Hi Zent, I hope you are doing well.

It seems that I am unable to automatically send an email without actually clicking the "Send Email" button in the auto-email admin page.

This is even after setting the schedule, i.e. Target Kick Time.

Shouldn't auto-email automatically send the email by the Target Kick Time, without my having to click the "Send Email" button?

Please correct me if my understanding is wrong.

Thank you.

Peace, Mike

[zent-lim]

Hi Mike,

No.

Automatic was my original recommendation.

But u rejected it despite many warnings.

U did the ff instead:

(1) u refused to set up the cron script i prescribed.

(2) u preferred, requested, and had me made a kick button instead.

Afternoon!

On Sat, May 19, 2018, 1:33 PM Masarap Mabuhay, notifications@github.com wrote:

Hi Zent, I hope you are doing well.

It seems that I am unable to automatically send an email without actually clicking the "Send Email" button in the auto-email admin page.

This is even after setting the schedule, i.e. Target Kick Time.

Shouldn't auto-email automatically send the email by the Target Kick Time, without my having to click the "Send Email" button?

Please correct me if my understanding is wrong.

Thank you.

Peace, Mike

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[masarapmabuhay]

Hi Zent, Thank you for the reply.

It is likely that you misunderstood me.

Perhaps, I opted to set aside for later the feature to enable auto-email to auto-send/kick emails depending on the set schedule, or the Target Kick Time.

In any case, may I kindly ask if you can tell me again the steps to setup the cron script?

Thank you.

Peace, Mike

[zent-lim]

Hi Mike,

Sure.

(1) pls see image below for set up:

(2) pls see wiki below for kick command in crontab: https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature

(3) if there s anything else u need, feel free to buzz.

(4) note: you may encounter issues in writing to log file. The unix owner for cron script and kick script may have been configured differently in ur server. In which case, simply delete the existing log file so the cron script can create a new one.

Morning!

[masarapmabuhay]

Hi Zent, Thank you for the reply.

May I clarify with you first whether executing the following command would cause Auto-email to send the email based on the schedule that I set?

php index.php auto-email/autoemail run

Or, will it immediate send it, in the same manner as the "Send Email" button?

Thank you.

Peace, Mike

Reference: [1] https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature; last accessed: 20180523

[zent-lim]

Hi Mike,

On Wed, May 23, 2018 at 9:27 AM, Masarap Mabuhay notifications@github.com wrote:

Hi Zent, Thank you for the reply.

May I clarify with you first whether executing the following command https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature would cause Auto-email to send the email based on the schedule that I set?

php index.php auto-email/autoemail run

Yes.

It will follow the schedule.

Or, will it immediate send it, in the same manner as the "Send Email" button?

The "Send Email" will not send an email that is not yet in schedule.

It also follows your schedule. It will only send emails that are already due.

Morning!

Thank you.

Peace, Mike

Reference: [1] https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature; last accessed: 20180523

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[masarapmabuhay]

Hi Zent, Thank you for the reply.

I have executed the command on prod: php index.php auto-email/autoemail run

However, the email is not automatically sent, even though its set "kick" schedule has passed.

I have also clicked the admin page's "Refresh Page" button, but to no avail.

When I click the "Send Email" button, Auto-email is able to successfully send the email to customers.

Thank you.

Peace, Mike p.s. Erratum: Or, will it immediately send it...

[zent-lim]

Hi Mike,

(1) It likely has to do with my message below on May 22:

"you may encounter issues in writing to log file. The unix owner for cron script and kick script may have been configured differently in ur server. In which case, simply delete the existing log file so the cron script can create a new one."

(2) I have documented that you must give two kinds of user access to make log files:

 url: https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature

 section: Logging > 3 > a, b, c

REQUEST:

(1) Did you try my recommendation from May 22?

 "simply delete the existing log file so the cron script can create a

new one."

(2) If no - please try my recommendation

(3) If yes

  (a) please show me log file created from kick so I can analyze

further:

 "UsbongStore/usbong_store/application/logs/log-YYYY-MM-DD.php"

  (b) in what directory did you use to kick the script?

  (c) what unix user did you use to kick the script?

  (d) please send me result of

       (i) cd XXX/UsbongStore/usbong_store/application/logs

       (ii) ls -la

Have a good day ahead!

[masarapmabuhay]

Hi Zent, Thank you for the reply.

OK. I have done the following:

1) Set: $config['log_threshold'] of application/config/config.php to 3. 2) Verified: that Command Line User has write access to the log directory: .../usbong_store/application/logs 3) Added: to the Auto-email queue a new batch to kick. --> The datetime stamp has already passed, and the "Send Email" button is now viewable and clickable on the auto-email admin page.

The prod server, however, still doesn't create the log file.

I understand that even after logging out, auto-email will still send the email on the schedule that I set.

Please correct me if my understanding is wrong.

What could be the probable cause?

Thank you.

Peace, Mike Reference: [1] https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature; last accessed: 20180526

[zent-lim]

Hi Mike,

On Sat, May 26, 2018, 2:25 PM Masarap Mabuhay, notifications@github.com wrote:

Hi Zent, Thank you for the reply.

OK. I have done the following:

1. Set: $config['log_threshold'] of application/config/config.php to 3.

This setting is correct.

1. Verified: that Command Line User has write access to the log directory: .../usbong_store/application/logs

This step is correct but is incomplete.

It s not just the directory. The script may be trying to append to a file where it has no write access. I.e. a file written by the kick button from front end.

Pls end the ff from my last request:

  (c) what unix user did you use to kick the script?

  (d) please send me result of

       (i) cd XXX/UsbongStore/usbong_store/application/logs

       (ii) ls -la

   (E) [new] when did u last try to kick the script using command line?

1. Added: to the Auto-email queue a new batch to kick. --> The datetime stamp has already passed, and the "Send Email" button is now viewable and clickable on the auto-email admin page.

This step is correct.

The prod server, however, still doesn't create the log file.

I ll wait for ur reply to my info request above.

I understand that even after logging out, auto-email will still send the email on the schedule that I set.

Right now this will nit happen as u have not yet set up the cron script.

Please correct me if my understanding is wrong.

What could be the probable cause?

I ll wait for my info request above.

Good afternoon.

Thank you.

Peace, Mike Reference: [1] https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature; last accessed: 20180526

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[masarapmabuhay]

Hi Zent, Thank you for the reply.

I have given read/write permissions to the apache user.

I was able to generate the log file.

Steps: 1) Created today, May 27, 2018, a new email to kick and set its schedule. 2) When the schedule passed, our prod server generated the log file. --> Note: The log file uses the filename, "log-2018-05-27.php". It is overwritten whenever a new log file is generated on the same day.

I have emailed you the log file.

Please send me your advice on how we can resolve this issue.

Thank you.

Peace, Mike

[zent-lim]

Hi Mike,

Thanks for the log file.

(1) You were able to send out an email using the script on 2018-05-27 07:53 to usbong.ph@gmail.com.

   Note that time 07:53 may use your live server time zone.

<-----Log Snip----->

INFO - 2018-05-27 07:53:12 --> AutoEmail: SETTING QUEUE to ACTIVE: INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> auto_email_schedule_id = 76 INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> customer_ids = 2 to 2 INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> max_send = 20 INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> protocol = smtp INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> smtp_host = smtp.gmail.com INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> smtp_user = usbong.ph@gmail.com INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> smtp_crypto = ssl INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> smtp_port = 465 INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> mailpath = /usr/sbin/sendmail INFO - 2018-05-27 07:53:12 --> AutoEmail: Sending email to support@usbong.ph INFO - 2018-05-27 07:53:14 --> AutoEmail: QUEUE SET to DONE.

<-----Log Snip----->

(2) To verify:

 (a) please check support@usbong.ph's email inbox

 (b) please check usbong.ph@gmail.com's email sent folder

QUESTION:

When you kicked auto_email_schedule_id = 76 on May 27, what did you use?

(a) kick button using browser

(b) kick script using command line

TEMPORARY CONCLUSION:

Either way, the kick button and the kick script uses THE SAME core component below: UsbongStore/usbong_store/application/controllers/auto-email/Autoemail.php

So the core script is working.

Have a good day ahead.

[zent-lim]

Hi Mike, Thanks for the log file. (1) You were able to send out an email using the script on 2018-05-27 07:53 to support@usbong.ph. Note that time 07:53 may use your live server time zone. <-----Log Snip-----> INFO - 2018-05-27 07:53:12 --> AutoEmail: SETTING QUEUE to ACTIVE: INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> auto_email_schedule_id = 76 INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> customer_ids = 2 to 2 INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> max_send = 20 INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> protocol = smtp INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> smtp_host = smtp.gmail.com INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> smtp_user = usbong.ph@gmail.com INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> smtp_crypto = ssl INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> smtp_port = 465 INFO - 2018-05-27 07:53:12 --> AutoEmail: |--> mailpath = /usr/sbin/sendmail INFO - 2018-05-27 07:53:12 --> AutoEmail: Sending email to support@usbong.ph INFO - 2018-05-27 07:53:14 --> AutoEmail: QUEUE SET to DONE. <-----Log Snip-----> (2) To verify: (a) check support@usbong.ph's email inbox (b) check usbong.ph@gmail.com's email sent folder QUESTION: When you kicked auto_email_schedule_id = 76 on May 27, what did you use? (a) kick button using browser (b) kick script using command line TEMPORARY CONCLUSION: (1) Either way, the kick button and the kick script uses THE SAME core component below: UsbongStore/usbong_store/application/controllers/auto- email/Autoemail.php The kick button calls the kick script simply with an extra input passed. (2) So the core script is working. Have a good day ahead.

[masarapmabuhay]

Hi Zent, Thank you for the replies.

(1) Yes, for the email I sent on 2018-05-27 07:53, I used the "Send Email" button. --> 07:53 already corresponds to Philippine time.

(2) Yes, I received the email.

--

Having said these, please verify in the log file, the email that Auto-email was unable to automatically send.

I set its "Target Kick Time" to: 2018-05-27 07:56:21

It threw the following error based on the log file:

ERROR - 2018-05-27 07:55:00 --> 404 Page Not Found: Robotstxt/index

Thank you.

Peace, Mike

[zent-lim]

Hi Mike,

On Mon, May 28, 2018, 8:49 AM Masarap Mabuhay, notifications@github.com wrote:

Hi Zent, Thank you for the replies.

(1) Yes, for the email I sent on 2018-05-27 07:53, I used the "Send Email" button. --> 07:53 already corresponds to Philippine time.

Ok.

(2) Yes, I received the email.

--

Having said these, please verify in the log file, the email that Auto-email was unable to automatically send.

I set its "Target Kick Time" to: 2018-05-27 07:56:21

It threw the following error based on the log file:

ERROR - 2018-05-27 07:55:00 --> 404 Page Not Found: Robotstxt/index

The error message above is not related to auto email.

Request:

(1) pls send me instruction on how to access ur live server using ssh.

(2) pls send me the ff also: (A) the exact command u used

  (B) in what directory you executed the command

(3) pls send me exact steps you did to configure your cron.

Morning!

Thank you.

Peace, Mike

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[masarapmabuhay]

Hi Zent, Thank you for the reply.

(1) Here is the link to the instructions on how to access prod/live server using ssh from a Linux machine: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstancesLinux.html; last accessed: 20180529 --> You will need the private key. --> Please tell me if (1) accessing the live server is really necessary.

(2) This is the command I used to run the cron script. (A) php index.php auto-email/autoemail run --> Reference: https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature; last accessed: 20180529 (B) I executed the command in the directory where the application, assets, etc folders are located on prod.

(3) As for the steps to configure cron, I used the following: (A) https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature; last accessed: 20180529 (B) https://github.com/usbong/UsbongStore/tree/master/auto-email; last accessed: 20180529 --> usbong_store_auto_email_v08.sql

Please never hesitate to ask me if there's anything you'd want me to clarify.

Thank you.

Peace, Mike

[zent-lim]

Hi Mike,

Any of the ff is ok with me, below are downsides of each: (1) I visit you - let s schedule next week? (2) direct access through ssh - I might damage some files accidentally (3) continue through email - long turn around time

Shall we meet instead?

If yes, does June 6 0900 am work for you? If no, I'll work on generating a key for ssh.

Thanks!

On Tue, May 29, 2018 at 9:21 AM, Masarap Mabuhay notifications@github.com wrote:

Hi Zent, Thank you for the reply.

(1) Here is the link to the instructions on how to access prod/live server using ssh from a Linux machine: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ AccessingInstancesLinux.html; last accessed: 20180529 --> You will need the private key. --> Please tell me if (1) accessing the live server is really necessary.

(2) This is the command I used to run the cron script. (A) php index.php auto-email/autoemail run --> Reference: https://github.com/usbong/UsbongStore/wiki/Auto-Email- Feature; last accessed: 20180529 (B) I executed the command in the directory where the application, assets, etc folders are located on prod.

(3) As for the steps to configure cron, I used the following: (A) https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature (B) https://github.com/usbong/UsbongStore/tree/master/auto-email --> usbong_store_auto_email_v08.sql

Please never hesitate to ask me if there's anything you'd want me to clarify.

Thank you.

Peace, Mike

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[zent-lim]

Or how about this evening?

I have a 3 pm at Katipunan. Maybe I can go to Usbong after.

Morning!

On Tue, May 29, 2018 at 11:05 AM, Zent Lim zentlim@gmail.com wrote:

Hi Mike,

Any of the ff is ok with me, below are downsides of each: (1) I visit you - let s schedule next week? (2) direct access through ssh - I might damage some files accidentally (3) continue through email - long turn around time

Shall we meet instead?

If yes, does June 6 0900 am work for you? If no, I'll work on generating a key for ssh.

Thanks!

On Tue, May 29, 2018 at 9:21 AM, Masarap Mabuhay <notifications@github.com

wrote:

Hi Zent, Thank you for the reply.

(1) Here is the link to the instructions on how to access prod/live server using ssh from a Linux machine: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/Accessin gInstancesLinux.html; last accessed: 20180529 --> You will need the private key. --> Please tell me if (1) accessing the live server is really necessary.

(2) This is the command I used to run the cron script. (A) php index.php auto-email/autoemail run --> Reference: https://github.com/usbong/Usbo ngStore/wiki/Auto-Email-Feature; last accessed: 20180529 (B) I executed the command in the directory where the application, assets, etc folders are located on prod.

(3) As for the steps to configure cron, I used the following: (A) https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature (B) https://github.com/usbong/UsbongStore/tree/master/auto-email --> usbong_store_auto_email_v08.sql

Please never hesitate to ask me if there's anything you'd want me to clarify.

Thank you.

Peace, Mike

— You are receiving this because you were assigned. Reply to this email directly, view it on GitHub https://github.com/usbong/UsbongStore/issues/98#issuecomment-392627120, or mute the thread https://github.com/notifications/unsubscribe-auth/AHplT5EMCY-Kudo8ldg-kZ5neMwIF_FMks5t3KKRgaJpZM4UFlYq .

[zent-lim]

Hi Mike,

On Tue, May 29, 2018, 9:21 AM Masarap Mabuhay, notifications@github.com wrote:

Hi Zent, Thank you for the reply.

(1) Here is the link to the instructions on how to access prod/live server using ssh from a Linux machine:

https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstancesLinux.html ; last accessed: 20180529 --> You will need the private key. --> Please tell me if (1) accessing the live server is really necessary.

(2) This is the command I used to run the cron script. (A) php index.php auto-email/autoemail run --> Reference: https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature; last accessed: 20180529

This looks correct.

(B) I executed the command in the directory where the application, assets, etc folders are located on prod.

This looks correct.

Let s figure it out thuraday 9 am then.

See you!

(3) As for the steps to configure cron, I used the following: (A) https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature (B) https://github.com/usbong/UsbongStore/tree/master/auto-email --> usbong_store_auto_email_v08.sql

Please never hesitate to ask me if there's anything you'd want me to clarify.

Thank you.

Peace, Mike

— You are receiving this because you were assigned. Reply to this email directly, view it on GitHub https://github.com/usbong/UsbongStore/issues/98#issuecomment-392627120, or mute the thread https://github.com/notifications/unsubscribe-auth/AHplT5EMCY-Kudo8ldg-kZ5neMwIF_FMks5t3KKRgaJpZM4UFlYq .

[masarapmabuhay]

Hi Zent, Thank you for your replies here on GitHub, which also forward them to me via email.

As we agreed over SMS/txt messaging, I'll prepare the Usbong HQ office for our meeting this Thursday (May 31, 2018), at 9am - 11am.

Please never hesitate to tell me if there's anything that you need for our meeting.

Thank you.

Peace, Mike

[masarapmabuhay]

Hi Zent, I am now closing this issue, since we've already resolved it.

Thank you for visiting me at the Usbong HQ as well.

Having said this, I've updated the Auto-email Wiki accordingly: https://github.com/usbong/UsbongStore/wiki/Auto-Email-Feature

Peace, Mike

[zent-lim]

U re welcome! I enjoyed the tea. 😁😁😁

On Fri, Jun 1, 2018, 8:55 AM Masarap Mabuhay, notifications@github.com wrote:

Closed #98 https://github.com/usbong/UsbongStore/issues/98.

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[masarapmabuhay]

Hi Zent, Thank you for the response.

OK!

Here's something that I wrote about it: https://store.usbong.ph/w/MandS-Earl-Grey-Tea-/28

I'll replenish the supply of our Green Tea product, so I can offer it to you when you come and visit.

Having said this, please never hesitate to tell me if you want to order teas from our store!

Thank you!

Peace, Mike

[zent-lim]

Okly dokly!

P.s. Can t open the url in mobile. Usbong store redirected me to app. Then app showed books instead of tea. 🙂

On Sat, Jun 2, 2018, 10:52 AM Masarap Mabuhay, notifications@github.com wrote:

Hi Zent, Thank you for the response.

OK!

Here's something that I wrote about it: https://store.usbong.ph/w/MandS-Earl-Grey-Tea-/28

I'll replenish the supply of our Green Tea product, so I can offer it to you when you come and visit.

Having said this, please never hesitate to tell me if you want to order teas from our store!

Thank you!

Peace, Mike

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[masarapmabuhay]

OK, Zent! Thank you!

Peace, Mike p.s. Can you open a new issue here on GitHub for the problem you experienced? I'm guessing you'll have to do a finger slide from right to left on the categories row for the app to show the Beverages category/product type, which would contain the Tea products.

[zent-lim]

Morning Mike!

A bit busy today. Catch up w u soon. 😊

On Mon, Jun 4, 2018, 12:53 PM Masarap Mabuhay, notifications@github.com wrote:

OK, Zent! Thank you!

Peace, Mike p.s. Can you open a new issue here on GitHub for the problem you experienced? If you can provide the steps so I can replicate it, that would be even better. I'm guessing you'll have to do a finger slide from right to left on the categories row for the app to show the Tea category/product type.

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[zent-lim]

P.s. There is noise circling around that MS is buying github. Better back up ur files just in case there are changes in terms of agreement. I tagged u at FB. ☺

On Mon, Jun 4, 2018, 2:06 PM Zent Lim, zentlim@gmail.com wrote:

Morning Mike!

A bit busy today. Catch up w u soon. 😊

On Mon, Jun 4, 2018, 12:53 PM Masarap Mabuhay, notifications@github.com wrote:

OK, Zent! Thank you!

Peace, Mike p.s. Can you open a new issue here on GitHub for the problem you experienced? If you can provide the steps so I can replicate it, that would be even better. I'm guessing you'll have to do a finger slide from right to left on the categories row for the app to show the Tea category/product type.

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[masarapmabuhay]

Hi Zent, Thank you for the replies!

OK!

Peace, Mike p.s. OK! Thank you for the advice.