Single-program flow

[raquelromano]

We began this discussion in https://github.com/usds/enrollment/issues/165

Am guessing we are waiting until post-launch to tag and filter fields by program-type so that, e.g., if a user only checks health care in https://usds.github.io/benefits-enrollment-prototype/00-screener/select-benefits.html then the food-related questions should disappear from https://usds.github.io/benefits-enrollment-prototype/00-screener/quick-screener.html

Labeling as enhancement since this is more of a FR than a bug

[mollieru]

@raquelromano @jaredcunha what's your assessment on level of effort for this? i'd love to launch w this as it's something we've been hearing a lot about -- but lemme know if that feels unreasonable.

(it can be a tomorrow task)

[jaredcunha]

I think I can flag questions with snap-only or medicaid-only. We are storing every selection the user makes, so we can do something like,

if ( benefitChoiceHealthcare == "no" ) {
   $('.medicaid-only').remove();
}

if ( benefitChoiceFoodAssistance == "no" ) {
   $('.snap-only').remove();
}

Of course the only complication would be ferreting out errors that may arise due to the script looking for some piece of data that might be missing. Obviously this is not how you'd do things when you have server 😉 . But for the demo, it's very possible.

[mollieru]

Amazing. Love your can do attitude @jaredcunha :)

unless you've got state stuff tomorrow @annienguyen24, I'm thinking you two could sit next to eachother to run through which question associates w which application. This isn't the lightest lift -- so lmk if that sounds doable or if you need an assist.

[annienguyenUSDS]

@mollieru, if people apply for one program, should the question of sharing food or file taxes disappear in the screener? What they may qualify for will be affected by it and we would need to say you may qualify for X program instead of both benefits. We can leave in the screener questions, but make sure to take out X program you will qualify for in the screener results.

[annienguyenUSDS]

Single flow for Medicaid changes:

• [x] Screener results: take out "food assistance (SNAP) and:" if you put zero or skip how many people you share/buy food with. Change to: "Great! It looks like you may qualify for healthcare coverage (Medicaid)."
• [x] Take out share/food meals with question

In Expenses Screen: take out questions related to utilities:

• [x] Heating/Cooling costs
• [x] Utilities costs

Single flow for SNAP changes:

• [x] Take out "who do you file federal taxes with?" question (this is tied to a lot of logic down the application process, @jaredcunha will come back to see if this possible)
• [x] Screener results: take out "healthcare coverage (Medicaid)."
• [x] Special cases screen: remove "I currently get Cash Assistance" (applies to all HH members + applicants) --
• [x] Add to you and your household income checklist screens: "I get disability reimbursements" and "Gets disability reimbursements" with drop down of $ amount and how often.
• [x] Add to Expenses screen: "How much do you spend on medical expenses each month?" subtext: "For elderly or disabled household members." Add field for $ amount
• [x] After getting contact info and before SSN, add screen below:
• [x] Change back to Step 1 of 7 for this screen
• [x] Typo: Add "r" to you in "your application..."
• [x] Edit text in first paragraph on the screen below: "You are legally allowed to submit your application with you name and address. This will take longer as we will mail you the rest of the paperwork to complete."

Add info about 3 day Expedited Service to Select Benefit Screen: (@mollieru, feedback on below?)

• [x] Swap order of Healthcare and Food assistance programs in Select Benefit screen
• [x] Add text under SNAP: "We can check if you may qualify for 3 day Expedited Service benefit."
• [x] Typo: income appears twice in 2nd bullet: or you household's combined monthly income income and money on hand are less than your household's combined monthly rent and utilities
• [x] Add pop-down window to explain "What is 3 Day Expedited Service?" and text:

Last Screen for SNAP.

• [x] Missing benefit name in "You applied for . Here's..." Should be: "You applied for SNAP. Here's what you need to know about next steps:"

[mollieru]

This sounds right to me!

Mollie Ruskin U.S. Digital Service

-----Original Message----- From: T Annie Nguyen [notifications@github.commailto:notifications@github.com] Sent: Tuesday, November 01, 2016 11:55 AM Eastern Standard Time To: usds/benefits-enrollment-prototype Cc: Ruskin, Mollie; Mention Subject: Re: [usds/benefits-enrollment-prototype] Single-program flow (#13)

@mollieruhttps://github.com/mollieru, if people apply for one program, should the question of sharing food or file taxes disappear in the screener? What they may qualify for will be affected by it and we would need to say you may qualify for X program instead of both benefits.

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[raquelromano]

Looks like Jared fixed this tonight!