Usage in Angular application

[kunajs]

Hi, I prepared two examples of Userback in Angular application (please replace string "**Widget Access Token**" with valid access token): 1) in this example the userback script is placed in index.html according to this docs: https://stackblitz.com/edit/stackblitz-starters-g9x3zk?file=src%2Fmain.ts

• Userback is initialized and Feedback button is displayed, but options are for some reason ignored or not working.

2) in this example I am using @userback/widget according to this docs: https://stackblitz.com/edit/stackblitz-starters-9hlyuh?file=src%2Fmain.ts

• Userback is initialized and Feedback button is displayed, but it seems that the Promise is not resolved at all and options are also not working.

What am I doing wrong? Or is there a bug?

Please, help. Thanks

Kunajs

[Shard]

Hi @kunajs,

I used your second example link as the npm module would probably be the better choice for angular with the typed interface and it's what this github repo contains.

Once I provided a valid access token for my widget, it seemed to correctly load and log the bound events so i'm not sure if this is a bug with the npm module.

My best guess is your access token might be expired or incorrect. If you have any console errors/warnings feel free to post them here so we can further investigate.

Otherwise if you believe token is valid, its still not working and you don't have any errors to go off; please drop us a support request so we can investigate your specific setup for you. https://support.userback.io/knowledge/kb-tickets/new

Cheers!