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uservoice / uservoice-android-sdk

UserVoice Android SDK
https://www.uservoice.com/mobile/
MIT License
117 stars 105 forks source link

'There was an error connecting to UserVoice' message #235

Open franklynsd opened 8 years ago

franklynsd commented 8 years ago

This message is shown some times to users when they want to send a question or feedback. Is this a problem on our end or in UserVoice servers? download

austintaylor commented 8 years ago

Do you have an error message from the log?

franklynsd commented 8 years ago

Sorry I don't. It was reported by an external user. I will try to reproduce the error.

timukasr commented 8 years ago

We have same problem. Happens, when checking "I want this!" in forum. Error from log:

D/UV: /api/v1/users/discover.json
D/UV: {"errors":{"type":"record_not_found","message":"ActiveRecord::RecordNotFound"}}
D/UV: /api/v1/oauth/request_token.json
E/com.uservoice.uservoicesdk: Attempt to invoke virtual method 'int java.lang.String.length()' on a null object reference -- null

I tried SDK 1.2.4 which worked. Then updated back to 1.2.5 which also worked. But after uninstalling/reinstalling app, it stopped working with SDK 1.2.5.

roshni-heady commented 7 years ago

Any solution for this issue ?

caltseng commented 6 years ago

We are also getting this, so some resolution would be great.