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ushahidi / crowdmap-issues

A centralized repository for filing, tracking and discussing bugs and features in Crowdmap.com and Crowdmap's API.
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Never received SMS after attempting phone verification #358

Open shadowhand opened 10 years ago

shadowhand commented 10 years ago

I entered my phone number (with country code!) into the verification form, but never received any confirmation SMS.

FWIW, my cell provider is StraightTalk (AT&T MVNO).

evansims commented 10 years ago

Quite right, I'm not receiving them now either. Not sure when that broke, but that is no bueno.

shadowhand commented 10 years ago

After doing a 2nd verification attempt with my Google Voice number, I did get a verification link. But the SMS didn't actually show up in my GV inbox, which leads me to think that it a very delayed SMS from my first attempt. Or maybe attempting the 2nd verification somehow forced the 1st verification to be pushed out of the queue?

evansims commented 10 years ago

Observations:

brianherbert commented 10 years ago

Our callback URL is missing from our API settings in Nexmo. Curious.

brianherbert commented 10 years ago

@shadowhand Can you give this another shot? It looks like our SMS flag wasn't being passed by the API anymore. Also fixed the Nexmo API issue.

shadowhand commented 10 years ago

@brianherbert Well I can't paste into the box... but I did try to verify my phone again and got an SMS immediately. When I entered the code, it didn't give me any error, but it also didn't give me any sort of success status, and my settings page still asks me to confirm my number.

I'm not really sure what the expected UX is here, but it feels like something is still broken.

brianherbert commented 10 years ago

We're half way there then! I have a suspicion the user settings are being cached. @evansims - Is this a reasonable assumption given the caching setup we now have in place?