Partner Not able to respond to messages from AGYW

[Nthiga]

@rowasc @jrtricafort One of the DREAMS Partners has reported not being able to respond to messages on platform. The deployment url is amurt.ushahidi.io

I have recreated the issue and still get the same view on my end

Expected Beviour: When partner clicks on message on platform they are able to see the respond "send new message" Tab through which they can initiate conversation with the AGYW

Current Scenario: "Send New Message tab" unaccessible See Image below

[jrtricafort]

Update from @rowasc : we have a fix and pushed it to QA for testing. @Nthiga we'll update you when it is available for you to test and for the user.

[rowasc]

messages from before the fix went live are not available for contacting the user… at least until we figure out a retroactive way to do it. New messages can be tested/used to contact users now in production We're working on a fix for retroactively matching this (still trying to figure out if its possible/how)

[jrtricafort]

@rowasc So does that mean messages from the past week + messages from prior to the Lumen migration are unable to respond to? At least until we figure out the retroactive fix, that is.

[rowasc]

Yes @jrtricafort .

[rowasc]

OK we're deploying a migration to fix the issue with "old" messages too. It'll probably take a few hours to run but this should be fixed by the time @Nthiga starts working tomorrow

[rowasc]

The retroactive fix was deployed last night.

[jrtricafort]

@Nthiga @rowasc I'll set up time for us to test fixes to this syncronously.

[rowasc]

Monica and I met today, the messages are being sent and received. Closing