DEMO Server is not downloading vectors

[ehanson12]

environment The environment the issue was experienced (Demo or Prod) DEMO

testSessionId The test session ID ALL but also 352339

vsId The vectorSet ID displaying the issue ALL but 1416490

Algorithm registration The pertinent algorithm registration pieces (algorithm tested, capabilities, etc) in json format

Endpoint in which the error is experienced https://[acvpUrl]/acvp/[endpoint] GET

Expected behavior A clear and concise description of what you expected to happen.

In downloading vectors the following is OK and then the vectors never download: /acvp/v1/testSessions response content received

Additional context Add any other context about the problem here. Thank You!

[livebe01]

Hi @ehanson12, can you share what client you are using to create the new test sessions and to attempt to retrieve the resulting vector sets? The test sessions and vector sets are being created successfully on our end. Have you tried to retrieve the vector sets using a different client? From our logs, it looks like a test session is created and the client you're using immediately tries to retrieve the associated vector set three times, but does not try back later. These vector sets take time to generate and are not available instantaneously. I suspect that what is going on is that your client just isn't waiting long enough for the vector sets to be created. Clients need to be able to poll until the vector sets are ready to be retrieved.

[ehanson12]

Thanks for looking into this. Normally the client request multiple vectorsets for retrieval later. However, I read reports from another user, that the server was under heavy load and killed the process. The vectorsets would have been retrieved had I not killed the process. Here is a session that ran Sunday that shows the normal flow: 353554.