It looks like users are getting unauthorized to view document for case documents even though they have access to it.
Error: Unauthorized to view document at this time.
at handleCourtIssued (/var/task/api.js:913128:11)
at Object.exports.getDownloadPolicyUrlInteractor (/var/task/api.js:913228:9)
at processTicksAndRejections (internal/process/task_queues.js:97:5)
at async /var/task/api.js:1058811:10
at async /var/task/api.js:1057709:23
at async exports.handle (/var/task/api.js:1057484:20)
Business Impact/Reason for Severity
Petitioners and Practitioners should have access to all of the documents associated with their case (provided that it's not sealed)
In which environment did you see this bug?
Prod
Who were you logged in as?
What were you doing when you discovered this bug? (Using the application, demoing, smoke tests, testing other functionality, etc.)
To Reproduce
Steps to reproduce the behavior:
Go to '...'
Click on '....'
Scroll down to '....'
See error
Expected Behavior
A clear and concise description of what you expected to happen.
Actual Behavior
A clear and concise description of what actually happened.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
OS: [e.g. iOS]
Browser [e.g. chrome, safari]
Version [e.g. 22]
Smartphone (please complete the following information):
Device: [e.g. iPhone6]
OS: [e.g. iOS8.1]
Browser [e.g. stock browser, safari]
Version [e.g. 22]
Cause of Bug, If Known
Process for Logging a Bug:
Complete the above information
Add a severity tag (Critical, High Severity, Medium Severity or Low Severity). See below for priority definition.
Severity Definition:
Critical Defect
Blocks entire system's or module’s functionality
No workarounds available
Testing cannot proceed further without bug being fixed.
High-severity Defect
Affects key functionality of an application
There's a workaround, but not obvious or easy
App behaves in a way that is strongly different from the one stated in the requirements
Medium-severity Defect
A minor function does not behave in a way stated in the requirements.
Workaround is available and easy
Low-severity Defect
Mostly related to an application’s UI
Doesn't need a workaround, because it doesn't impact functionality
FOR ENGINEERING TEAM ONLY
Bug Resolution Steps:
[ ] Determine why the bug wasn't caught by a test.
[ ] Determine if an automated test needs to fixed, expanded or created. If unsure, bring in others to discuss.
[ ] Determine if a manual test needs to be fixed, expanded or created. If unsure, bring in others to discuss.
[ ] If needed, automated test is created.
[ ] If needed, manual test is created.
[ ] Reason for bug has been documented.
[ ] Fix has been deployed to dev environment.
[ ] Fix has been deployed to the stage environment.
[ ] Bug has been tested in staging (UX or Engineering).
Describe the Bug
It looks like users are getting unauthorized to view document for case documents even though they have access to it.
Business Impact/Reason for Severity
Petitioners and Practitioners should have access to all of the documents associated with their case (provided that it's not sealed)
In which environment did you see this bug?
Prod
Who were you logged in as?
What were you doing when you discovered this bug? (Using the application, demoing, smoke tests, testing other functionality, etc.)
To Reproduce Steps to reproduce the behavior:
Expected Behavior A clear and concise description of what you expected to happen.
Actual Behavior A clear and concise description of what actually happened. Screenshots If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
Smartphone (please complete the following information):
Cause of Bug, If Known
Process for Logging a Bug:
Severity Definition:
Critical Defect Blocks entire system's or module’s functionality No workarounds available Testing cannot proceed further without bug being fixed.
High-severity Defect Affects key functionality of an application There's a workaround, but not obvious or easy App behaves in a way that is strongly different from the one stated in the requirements
Medium-severity Defect A minor function does not behave in a way stated in the requirements. Workaround is available and easy
Low-severity Defect Mostly related to an application’s UI Doesn't need a workaround, because it doesn't impact functionality
FOR ENGINEERING TEAM ONLY Bug Resolution Steps: