Closed komal-sh-27 closed 1 year ago
Description When using forward reply from postman API side should be show forwarded in the ticket thread
How to reproduce Step 1: Reply with a forward option from the postman side
Step 2: Now go to the admin dashboard and here reply added but not showing forwarded in the ticket thread:
Possible Solution
If we are using a forward reply from the postman side here should be shown forwarded in the ticket thread.
This issue has been resolved now in v-1.1.3 uvdesk. So we are closing this issue.
Description
When using forward reply from postman API side should be show forwarded in the ticket thread
How to reproduce
Step 1: Reply with a forward option from the postman side
Step 2: Now go to the admin dashboard and here reply added but not showing forwarded in the ticket thread:
Possible Solution
If we are using a forward reply from the postman side here should be shown forwarded in the ticket thread.