API Integration for UVdesk Community Helpdesk System.
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When create a custom field with required option from the postman side, so after create custom field not taking required on the when create a ticket from admin and customer end #42
Description
When create a custom field with required option from the postman side, so after create custom field not taking required on the when create a ticket from admin and customer end
How to reproduce
Step 1: Create a custom field with postman side like this:
Step 2: Now check on the customer and admin side with create a ticket and submit blank the form so here not showing a required message in create ticket form:
Possible Solution
If we using the required field from the postman side so here also taking the required with showing a warning message like this:
Description
When create a custom field with required option from the postman side, so after create custom field not taking required on the when create a ticket from admin and customer end
How to reproduce
Step 1: Create a custom field with postman side like this:
{ "name": "Sample Custom Field", "agentType": "both", "fieldType": "text", "placeholder": "Sample Custom Field Placeholder", "status": true, "required": true, "encryption": false, "sortOrder": 2, "dependencies": [{"id": ticketTypeId}]
}
Step 2: Now check on the customer and admin side with create a ticket and submit blank the form so here not showing a required message in create ticket form:
Possible Solution
If we using the required field from the postman side so here also taking the required with showing a warning message like this: