Open komal-sh-27 opened 1 year ago
Description When create an agent from api side then group, team, agent-priv, ticket-view option added
How to reproduce Step 1: Create an agent from postman api side then added all params in form data:
Step 2: Now send this request and here showing an error like this:
Step 3: Now check on the admin panel here agent created successfully:
Also, not choose or added group and team option in created agent:
Also, not choose any ticket view option and agent privilege:
Possible Solution If we are using the create agent from postman api side then should be added all option in agent on the admin panel
Description
When create an agent from api side then group, team, agent-priv, ticket-view option added
How to reproduce
Step 1: Create an agent from postman api side then added all params in form data:
Step 2: Now send this request and here showing an error like this:
Step 3: Now check on the admin panel here agent created successfully:
Also, not choose or added group and team option in created agent:
Also, not choose any ticket view option and agent privilege:
Possible Solution
If we are using the create agent from postman api side then should be added all option in agent on the admin panel