Automate operations within your UVDesk Community Helpdesk System based on pre-defined events triggered from your application.
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When we use workflow for agent reply choose multiple agents so showing an error #43
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komal-sh-27 closed 2 years ago
Description
When we use workflow for agent reply choose multiple agents so showing an error
How to reproduce
Step 1: Go to the admin panel and click on the workflow option Step 2: Now create a workflow for given below screenshot:
Step 3: Now go to admin ticket and reply from an admin and here showing an error
Possible Solution
If we create a workflow and send replies from the admin and agent side so should go to mail to the agent and also the customer.
Additional context
Now go to ticket and reply from admin side: