Closed kvnsmn closed 5 years ago
Hi kvnsmn,
I have it running on centos 7 for testing purposes with 100gb hard drive and 4gb ram and 2x3.2ghz processors. It is slow, everytime when I want to set up the installer with http://localhost/uvdesk/public/ it won't work and open up a 500 error. Other directories are working fine. (Then open your browser and and browse to the server domain name then go to public URL . (In my case URL is: http://localhost/uvdesk/public/)
>> Browse your Installed Helpdesk's public folder then share the screenshot of the error with composer.lock file so that we can look into the matter to - find the exact issue and provide you solution accordingly.
What are the server hardware requirements? (We would like to use centos 7)
>> Processor: 1.60GHz or higher RAM: 3GB or higher
Is there a step by step guide to install uvdesk? >> Steps will remain same - https://www.uvdesk.com/en/blog/open-source-helpdesk-installation-on-wamp/
The all you need to have structuring below: 1 - PHP 7 or Higher 2 - Composer 3 - Pre-installed IMAP & MAILPARSE PHP Extensions 4 - Server - Apache
Do let us know for any further help.
I'm trying to install it in Centos 7 with PHP 7.2, a remote MariaDB database correctly configured under .env file, but when I opened the browser I got the message "An unexpected error occurred during the PHP version verification process. "
SeLinux is permisive, the value of the boolean httpd_can_network_connect_db is ON, the owner of the folder is apache:apache (checked against the httpd conf file).
Composer has been installed manually, PHP7.2 came from REMI repos, so, everything looks fine but I cannot run UVDesk. PHP requirements were installed.
Any ideas?
Hello estebanyque,
Web server might don't have permission to allow overriding of the Apache config on a per-directory basis
Resolve Issue In httpd.conf , Allow Override needs to be set to All for the directory block as mention below:
<Directory /home/users/var/www/htdocs> Options Indexes FollowSymLinks AllowOverride All Require all granted
Reference this solution for better guide: https://github.com/uvdesk/community-skeleton/issues/143
Thank you so much!!!
I will write it down for my own documentation!!!
Thanks again!
Hi @estebanyque
I'm glad to hear that issue resolve :)
Hello,
I am trying to make the UVdesk opensource ticketing system work in our environment, but somehow I can't make it work.
I have it running on centos 7 for testing purposes with 100gb hard drive and 4gb ram and 2x3.2ghz processors. It is slow, everytime when I want to set up the installer with http://localhost/uvdesk/public/ it won't work and open up a 500 error. Other directories are working fine. (Then open your browser and and browse to the server domain name then go to public URL . (In my case URL is: http://localhost/uvdesk/public/)
I used the search here in issues and on their website.
A few questions: What are the server hardware requirements? (We would like to use centos 7) Is there a step by step guide to install uvdesk? A better one than https://www.uvdesk.com/en/blog/installation-open-source-helpdesk-uvdesk/ This one does not help at all. Even the one for MacOS or windows? did not help. There are so many steps missing.
Thanks