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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
8.53k stars 459 forks source link

Forgot password will reset the old password immediately #169

Closed tzak902 closed 5 years ago

tzak902 commented 5 years ago

Hi, I'm running uvdesk helpdesk in my localhost with laragon, I tried to reset password for an agent and I didn't receive any email via mail catcher built in with laragon which act as a mail receiver for anything that is Mail based. Now I tried for superadmin and reset it and it was resetted to a new password even I didn't receive any email or activate any email.

Expected bahvior: Old password should remain unless I click on a link to change it

vaishaliwebkul commented 5 years ago

Hi @tzak902,

Mail catcher will not work until configuration files are not set up inside project which is uvdesk_mailbox.yaml, uvdesk.yaml, swiftmailer.yaml.

sending mail[SMTP] -> setup Swiftmailer then email settings receiving mail[IMAP]-> setup mailbox configuration with Swiftmailer id

please go through this guide for mail configuration: https://www.uvdesk.com/en/blog/setup-mailbox-uvdesk-open-source-helpdesk/

Super admin Password can't get changed until email settings and swiftmailer are not setup.