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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
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UVDesk hangs trying to create Customer / Agent / Team / Group #246

Closed jkjn-tech closed 4 years ago

jkjn-tech commented 4 years ago

Description
I have installed uvdesk 1.0.7 successfully. When I try to create Customer / Agent / Team / Group it hangs with 3 blue dots moving up and down

When I click the bottom Symphony error - get error message "[Syntax Error] line 0, col 120: Error: Expected Doctrine\ORM\Query\Lexer::T_IDENTIFIER, got '/'"

Please help

papnoisanjeev commented 4 years ago

@jkjn-tech

Remove ? Just after index.php in .htaccess file under public folder of project. Check here: https://github.com/uvdesk/community-skeleton/blob/master/public/.htaccess

jkjn-tech commented 4 years ago

Thanks for prompt reply. It is working now.

papnoisanjeev commented 4 years ago

@jkjn-tech
Glad to know that your issue has been resolved.

For any further query or concern you can simply create a support ticket https://support.uvdesk.com/en/customer/create-ticket/ here or directly mail us at support@uvdesk.com

jafaralshamma commented 3 years ago

@papnoisanjeev When I remove ? from .htaccess I get "No input file specified." error. I'm using apache server. Any suggestions?

papnoisanjeev commented 3 years ago

@jafaralshamma

Please let us know your project version. Check installation doc for more details and apache configuration before setup of project.

Download latest release of UVdesk opensource from here.