adlmr commented 4 years ago

Bug report

Issue Description

Failed to exec 'php bin/console uvdesk:configure-helpdesk' on Ubuntu PHP 7.4 Error In ConfigureHelpdesk.php line 243: Notice: Trying to access array offset on value of type bool

Preconditions

Ubuntu 18.04.4 LTS PHP 7.4.4 (cli) (built: Mar 20 2020 13:47:45) latest community-skeleton

Steps to reproduce

1. composer create-project uvdesk/community-skeleton dfuse-support
2. nano .env to add DATABASE_URL=
3. php bin/console uvdesk:configure-helpdesk

Expected result

Checking if an active super admin account exists should work

Actual result

  Examining helpdesk setup for any configuration issues:

  [-] Establishing a connection with database server
  [v] Successfully established a connection with database uvdesk

  [-] Comparing the uvdesk database schema with the current mapping metadata.
  [v] The current database schema is up-to-date with the current mapping metdata.

  [-] Checking if an active super admin account exists

In ConfigureHelpdesk.php line 243:

  Notice: Trying to access array offset on value of type bool

vaishaliwebkul commented 4 years ago

@adlmr I followed the steps as you mention above, but not getting such type of issue, please check again or try for PHP version 7.2 if it's still not resolved

Screenshot from 2020-04-10 22-07-46

Screenshot from 2020-04-10 22-04-06

papnoisanjeev commented 4 years ago

@adlmr You don't need to put any database details in .env file , after running configure command (php bin/console uvdesk:configure-helpdesk) It will ask you to put all DB details and automatically create a database for you with given name. or If you are unable to setup with this command you can also try using Web Installer.