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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
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/wizard/xhr/load/super-user error 500 #259

Closed gonzalomartinrios closed 4 years ago

gonzalomartinrios commented 4 years ago

Hi, I am trying to install uvdesk in ubuntu 18 (mysql 8) and when I get to the last step it gives me the error: public / wizard / xhr / load / super-user 500 I have followed all the steps and advice of the installation post but I cannot find the error. In the apache log there are no more error data. Can you guide me? Thank you.

PD: this error shows me the browser console An exception occurred while executing 'SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.code = ? LIMIT 1' with params ["ROLE_SUPER_ADMIN"]:

SQLSTATE[42S02]: Base table or view not found: 1146 Table 'uvdesk.uv_support_role' doesn't exist

gonzalomartinrios commented 4 years ago

is the same problem as #257

papnoisanjeev commented 4 years ago

@gonzalomartinrios

Have you tried this solution https://github.com/uvdesk/community-skeleton/issues/257#issuecomment-617254321

Check this blog for more info: https://www.uvdesk.com/en/blog/installation-open-source-helpdesk-uvdesk/