uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
Open Software License 3.0
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Default time zone for operator and customer profile should be what is setup on Branding time tab. #329

Closed PeopleInside closed 4 years ago

PeopleInside commented 4 years ago

In Branding settings I set the time zone Europe/Rome, this time zone should be used also as default settings for new customer or operator profile.

When a customer profile is created the default zone is Africa/Abidjan, this is bad as the default time zone should be the one I set in the admin side.

In the customer profile side (customer side) I see also there are errors in the developers console. Check if the error console I see can be related to the jQuery update. https://github.com/uvdesk/community-skeleton/issues/311 you have a test instance with mine update.

papnoisanjeev commented 4 years ago

@PeopleInside

In Branding settings I set the time zone Europe/Rome, this time zone should be used also as default settings for new customer or operator profile.

Please check this patch now when agent or customer will add into system default time zone and time format will assign to them https://github.com/uvdesk/core-framework/commit/8f1e6f2cf2d9b844992ae32449361b8a6f813824

Agent and customer can change time zone and time format at anytime from their profile section.

Also time format field was missing from customer profile page so we also added this field for customer. https://github.com/uvdesk/support-center-bundle/commit/8d24499d346f3166a5b649882442451e70fc77e6

PeopleInside commented 4 years ago

Thank you, due to Jquery update I'm unable to save the Branding Time zone at the moment. Thanks for the patch. https://github.com/uvdesk/community-skeleton/issues/311

PeopleInside commented 3 years ago

This issue is not fixed see: https://github.com/uvdesk/community-skeleton/issues/443

Default time zone for operator and customer profile should be what is setup on Branding time tab