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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
8.23k stars 456 forks source link

Allow attachments removal #463

Open PeopleInside opened 2 years ago

PeopleInside commented 2 years ago

Description

Please allow authorized operators to remove attachments from a ticket. Customer can upload big attachments r something that should be not attached to a ticket.

Currently seems operator or admin cannot do nothing about attachments.

vipin-shrivastava commented 2 years ago

@PeopleInside

If you delete a thread then attachment also deleted with that

PeopleInside commented 2 years ago

Yes but I don't have to loose the full ticket, just I need remove the wrong attachments and cannot do.

vipin-shrivastava commented 2 years ago

@PeopleInside

Thanks, we will try to provide this feature from next release

PeopleInside commented 2 years ago

https://github.com/uvdesk/community-skeleton/issues/477