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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
Open Software License 3.0
8.96k stars 463 forks source link

New customer not receive account activation mail when customer created #56

Closed vaishaliwebkul closed 5 years ago

vaishaliwebkul commented 5 years ago

customer not receiving welcome mail for uvdesk and account is activate and password setup information even workflow is setup there : screenshot 25

shubhwebkul commented 5 years ago

resolved

vaishaliwebkul commented 5 years ago

Customer receiving welcome mail only when customer added by admin. Rest of the other cases mails not received ;

  1. When customer create ticket from knowledgebase than account activation mail is not received.
  2. When customer create ticket by mail id then also mail not received.