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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
7.32k stars 452 forks source link

Windows installation database error #563

Closed Mkdantas closed 2 years ago

Mkdantas commented 2 years ago

Hey everyone, i am following all the steps, when i get to the part of running $ php bin/console uvdesk:configure-helpdesk

it says that it can't connect to the database and gives me an option to setup the credentials, i provide the correct credentials and still says that it is wrong.

can someone help me?

Mkdantas commented 2 years ago

this is the exact error:

image

and even if i provide the correct credentials:

image

papnoisanjeev commented 2 years ago

@Mkdantas

Check this link hope it will help.

Mkdantas commented 2 years ago

@Mkdantas

Check this link hope it will help.

Tried this, i didn't find any redis extension on my php.ini neither the production nor the developer one. Removed the line of code but still same error.

komal-sh-27 commented 2 years ago

@Mkdantas

You can try the manual set method as well.

Please check the below link for manual setup: https://github.com/uvdesk/community-skeleton/issues/290#issuecomment-661113642