search

uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
8.74k stars 463 forks source link

Public url in emails #579

Closed Ethereumx closed 2 years ago

Ethereumx commented 2 years ago

I am looking for how to configure uvDesk to use the public url instead the local IP. When users receive emails they get

You recently requested to reset your password for your Test Support Center account. Click the link to reset it http://192.168.1.1:8000/en/update-credentials/abc@gmail.com/utjmV6jOzVMgKVwKmvuekXpsisnl4fKL

Although I change the image to point to the public url but it doesn't work IT keeps using the local IP

akshaywebkul commented 2 years ago

Hello Ethereumx,

This seems like an unusual behavior. Is your application in production environment? And if so, did you clear your cache following the changes made?

Ethereumx commented 2 years ago

I have cleared the cache and switched to dev and prod but the issue remains. I've fixed the issue by changing the code to construct the correct url.

komal-sh-27 commented 2 years ago

If you have further any other queries so reply in the same thread. Now we are closing this issue.