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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
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Can't create a group using open source #646

Open vishalxten opened 1 year ago

vishalxten commented 1 year ago

Hi, I have set up an open source project on ubuntu server. I am trying to create a group using api, but it is showing 500 error and it says "{"status":false,"message":"No route found for url}". It was working fine lately. can you please help me resolving this issue

komal-sh-27 commented 1 year ago

It was working fine lately

Let us know, which you are using the API endpoints for create a group in opensource.

Because, we would inform to you in opensource api bundle this time is not available this api: "for create a group".

You can follow the opensource API docs from here

Also, let us know you are using the same documentation for opensource API bundle.

vishalxten commented 1 year ago

Hi Komal, I used the same api documentation of ticketing for creating the tickets and groups i.e. https://github.com/uvdesk/api-bundle/wiki/Ticket-Related-APIs
I also followed this doc https://www.uvdesk.com/en/api-doc/ . Go to group section. Endpoint I used for creating a group is "{host_url}/uvdesk/public/api/v1/groups.json". I tried all the possible url patterns but none worked. Please let me know whether I am following the right doc.

komal-sh-27 commented 1 year ago

@vishalxten

At this moment the create a group api is not available in uvdesk opensource.

I also followed this doc https://www.uvdesk.com/en/api-doc/ .

This docs used for saas uvdesk.

We will try to add it in the future API bundle releases.