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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
8.73k stars 463 forks source link

Admin Login not allowed after installation #652

Closed operations-ics closed 1 year ago

operations-ics commented 1 year ago

Dear All, completing installation I attempeed to login as SUPER_ADMIN, but received a credential error. Following the information in this platform, I have reloaded (into the directory where is installed the application): sudo bin/console uvdesk_wizard:defaults:create-user ROLE_SUPER_ADMIN [Antonio [myMail [MyPassword]]] in the console prompt I receive only the request to insert my mail and my name, but no the password.. I think this may be a Symfony problem related some deprecated routine, but I don't understand what I need to modify. The installation is on ububtu, the last version, apache2, php8.2, mysql 8.0, Composer 2.5.4. I have also verified in the database and my user and password (hashed) is present, I haven't an smtp configuration available on the application to provvide a new password in this way. Waiting for Your help Antonio

komal-sh-27 commented 1 year ago

Can you please share your log file from your project. Please follow the below path for the log file:

your-project-folder-name/var/log/dev.log

image

komal-sh-27 commented 1 year ago

Now, we are closing this issue. If you still facing the same issue you can reply to us on the same issue thread.